Frequently Asked Questions
While we tried our best to cover everything you might want to know throughout our website, there’s a chance we may have “missed a spot.” Here are answers to the most frequently asked questions about our pet waste removal services.
At Turd TerminatorsTM, our pooper scooper plans start as low as just $67 per month. However, final pricing can vary depending on factors such as the size of your yard, frequency of service, and how many dogs you have. On average, most of our clients invest between $75 and $95 per month for regular, reliable clean-up. For additional information, check out our Service Policies.
We offer 2x weekly, weekly, biweekly, as well as one-time cleanups, so you can choose the schedule that works best for your needs and budget.
No contracts required! You can start, pause, or cancel your service anytime through your client portal or by simply giving us a call. For additional information, check out our Service Policies.
Yes! At Turd TerminatorsTM we provide year-round service. The vast majority of waste stays scoopable no matter the season. Which means, even in the winter, if it snows, you can count on us to show up and produce a clean yard for your dog. For additional information, check out our Service Policies.
According to the Environmental Protection Agency, dog waste is classified as a non-point source pollutant, so proper disposal is important. We can either remove it from your property for a small extra fee, or double-bag it and place it in your trash can, or neatly by the side of your house if you prefer to dispose of it yourself.
Yes, we’re happy to clean with your dog in the yard! However, our team’s safety is our top priority. We ask that if your dog has ever shown signs of aggression, especially with individuals they’re unfamiliar with, you keep them inside during service. Failing to do so may result in missed service for the week or being completely removed from our route. For additional information, check out our Service Policies.
At Turd TerminatorsTM, we take your dog’s health and safety seriously. We clean all equipment and shoes between yards using a kennel-grade disinfectant to prevent the spread of germs. After every visit, we also take a gate photo so you know your pet won’t accidentally get out, and all team members are background checked for added peace of mind.
Absolutely! We clean all areas with dog waste—including front, back, side yards, flower beds, dog runs, and more.
While we make every attempt to accommodate our customers’ requests in regards to scheduling, not every cleanup day is available in every service area. This is to ensure that we can optimize our routes and, in return, keep costs low.
While we can’t guarantee an exact arrival time, we do send a text roughly 60 minutes before we arrive to clean your yard.
Nope, no need to be home! As long as we have access to your yard, we’ll get the job done. For added convenience, you’ll also get a text when we’re on the way, so you know when to expect us. For additional information, check out our Service Policies.
The state of Nebraska requires pet waste removal companies to be licensed if they use chemicals for deodorizing or sanitizing. Since Turd Terminators™ uses a natural, non-harmful enzyme deodorizer, we’re not required to be licensed. However, we are fully insured to protect against any accidents or injuries that may occur during service.
At present we offer pet waste removal services in the following West Omaha & Elkhorn zip codes: 68010, 68022, 68116, 68118, 68130, 68144, 68154, 68164
Our team’s safety is our top priority. If conditions like heavy rain, strong wind, or lightning make it unsafe to work, we’ll postpone your service to the next day. If that isn’t possible, we’ll return on your next scheduled service day. For additional information, check out our Service Policies.
Our technicians arrive in clearly marked Turd TerminatorsTM vehicles and wear uniforms with our logo, so you can easily identify us.
Payments for recurring services are due on the first day of each month prior to receiving services. The monthly fee is based on a 52-week calendar and averaged out over 12 months. For months with five weeks instead of four, you won’t be charged for the extra visit as it’s built into the monthly pricing. For additional information, check out our Service Policies.
At Turd TerminatorsTM, we guarantee your satisfaction with our pooper scooper service. If something’s not right, let us know and we’ll address it immediately to ensure your satisfaction.
